Training Opportunities

Business Round Table Series 2017-2018

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Customer Service Training

 

GAIN THE COMPETITIVE ADVANTAGE FOR YOUR BUSINESS WITH CUSTOMER SERVICE EXCELLENCE

Sponsored by the Wyoming SBDC Network

Torrington – Sept. 15 from 10:00 am to 2:00 PM

 

Torrington, WY.  August 2017.  Understand the value of each of your customers and how to interact with them effectively.  This class will take place on Friday, Sept. 15, at 21st & Main, 2042 Main Street in Torrington, from 10:00 am until 2:00 pm.  Registration fee for the event is $30, and attendees can register at http://www.WyomingSBDC.org.

 

Every business needs repeat and loyal customers to thrive.  Learn why customer service is so important, how to think in a customer centric way and communicate effectively, and techniques to develop a high standard of customer service.   

 

Matthew Melinkovich of Timberline Training will teach the class.  For the past seven years, Matt has been using his entrepreneurial skills and business experience to help small businesses become more efficient, grow their operations, and increase profits.  He is a certified Innovation Growth Coach, Family Business Advisor and Franklin Covey Speed of Trust facilitator.  This course will help all levels of employees understand and identify the true benefits of excellent customer service. 

 

SBDC Network programs and services are provided to the public on a nondiscriminatory basis.  Reasonable accommodations for persons with disabilities will be made, if requested at least 2 weeks in advance.  Language assistance services for clients with limited English proficiency will be provided.  Contact John Privette at the SBDC at (307) 772-7371 or This email address is being protected from spambots. You need JavaScript enabled to view it. to obtain further information. 

 

The Wyoming Small Business Development Center Network is a business advising group, consisting of the Wyoming Small Business Development Center (SBDC), Procurement Technical Assistance Center (PTAC), Market Research Center, and SBIR/STTR Initiative.  Our mission is to help Wyoming entrepreneurs succeed.  Advising and most market research services are free of charge to Wyoming residents.  The Wyoming SBDC Network is funded in part through a cooperative agreement with the U.S. Small Business Administration.  Additional support is provided by the Wyoming Business Council, and the University of Wyoming. 

 

For further information, visit our website, http://www.WyomingSBDC.org .

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Wyoming Manufactures Invited to Canadian Trade Mission

Wyoming manufacturers are invited to apply for a Sept. 24-29 Wyoming Business Council trade mission in Mississauga, Ontario, Canada, to meet with buyers and exhibit products at the Canadian Manufacturing Technology Show.

The Business Council, Wyoming’s economic development agency, is using federal State Trade Expansion Program (STEP) money to slash trip costs to $925 per company – a nearly 90 percent discount.

Firms with innovative manufacturing technology that may be interested in exhibiting products, or businesses with manufactured products looking to break into Canada’s markets, must submit an application by July 21 to Briana Tanaka, the Business Council’s agriculture and international trade coordinator, at This email address is being protected from spambots. You need JavaScript enabled to view it..

The Business Council has made increasing exports a priority in the coming decade. Currently, Wyoming exports about $1.1 billion in products. State economic development officials want to increase that value 50 percent by 2026.

Federal programs like STEP and state-funded programs like the Trade Show Incentive grant are key strategies for helping Wyoming manufacturers and producers discover new markets across the country and the globe.

Visit http://cmts.ca/ to learn more about the Canadian Manufacturing Technology Show. The trade mission agenda and application can be found on the Business Council website at http://wyomingbusiness.org/STEP.  Call Tanaka at 307-777-6430 for more information.

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Building Strategies for Growth and Innovation in your business!

Innovation training focuses on building strategies to help create a culture of skill development, idea creation, and implementation of innovation in your business. 

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Leadership Goshen County

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Expand Your Business

 

LEARN HOW OPIC PRODUCTS AND SERVICES

CAN HELP YOU EXPAND YOUR BUSINESS. 

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Trade show incentive grants available from the Wyoming Business Council

The Wyoming Business Council has money available to help businesses attend industry trade shows regionally and nationally. Trade shows are designed to boost sales, broaden export opportunities and spread brand awareness for small businesses.  

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